Ways You Can Use Chatbots to Become Irresistible to Customers
If you’ve been online at any point over the past two years, you’ve undoubtedly come across a chatbot or two (maybe without even realizing it). While talking to robots used to be a pretty surreal experience, advances in Natural Language Programming (NLP) now lead to interactions with chatbots that can feel as instinctive as human conversation, and sometimes a lot less fractious. Chatbots are becoming more and more of a fixture on customer service teams; their ability to swiftly respond …