AI Chatbots: How They Boost Customer Satisfaction, Conversions, and Profitability?
Customer experience is a fundamental part of any business. In the digital age, consumers expect a seamless customer journey. Gone are the days of businesses keeping customers in the queue to speak to a salesperson or support staff. Modern companies have to use the necessary tools and communication technologies to deliver high-quality support to their customers and make the overall customer experience more enjoyable. The AI-enabled Chatbot is one such tool that can simulate conversations between customers and virtual assistants. …