Elevating Customer Interaction: Strategies for Enhanced Engagement
Gray just got a cookie from his favorite store and as he paid at the counter, he noticed that the packaging had changed, and he wasn’t sure it was the same old one. Who would he talk to? The counter was buzzing with people paying and receiving their goods, there was no staff to ask or speak to about his concerns. He walked out shrugging. He probably would never return. A lot of times, customers leave your brand without having …